Refund policy

Refund policy

Return & Exchange Policy

At Crazymall.pk, we offer a 3-days return and exchange policy.

You can request a return or exchange within 3 days of receiving your order.

Requirements

  • Product must be unused and in its original condition.

  • Original packaging, tags, and accessories should be included.

  • For damaged or incorrect products, please contact us as soon as possible with clear photos/videos on WhatsApp: 03375969069

Not Eligible:

Used, damaged by the customer, washed, altered, or incomplete products may not be accepted for return or exchange.

To request a return or exchange, contact us:

WhatsApp / Helpline: 03375969069
Email: helpcrazymall@gmail.com

Please provide your order name & number when contacting us.